Accessibility Statement

Our standard

We build and check this site against the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. It is the standard the U.S. Department of Health and Human Services sets for health care providers that serve patients on Medicaid and the Oregon Health Plan, and we apply it to every page.

What we have done

• Every page works with a keyboard alone, with a visible outline on whatever has focus.
• Text and controls meet the WCAG contrast ratios: 4.5:1 for text, 3:1 for buttons, fields and icons.
• Every page has one main heading, and headings follow in order, so a screen reader user can move through a page by heading.
• Form fields have visible labels, and errors are described in words, not color alone.
• Buttons and links are at least 44 by 44 pixels, so they are easy to tap.
• Medicine dosing charts are real tables, with headers a screen reader announces.
• Pages reflow to a single column at 320 pixels wide, and text can be enlarged to 200% without loss.
• Animations are short, and they are switched off if your device asks for reduced motion.
• Images that carry meaning have text alternatives. There is no autoplaying video or audio, and nothing on the site has a time limit.

How we check

We test with automated checks, by using every page with a keyboard only, and on phones, tablets and desktops at every common screen size. We check each new page before it is published.

Known limitations

• The map on our Contact page comes from Google, and we cannot fully control how it behaves with assistive technology. Our address, parking notes and a directions link are on the same page as plain text.

Ask for help or report a barrier

If something on this site does not work for you, or you need information in another format, such as large print or read aloud over the phone, please tell us:

Sagebrook Pediatrics, 1174 NW Wall Street, Suite 200, Bend, OR 97703
Phone (541) 555-0148 (TTY: 711) · Fax (541) 555-0149
Email hello@sagebrookpeds.com

We reply within two business days. If you call, we will help you with what you need there and then.

In our office

Our suite is on the second floor, with an elevator just inside the main doors and a step-free route from the parking lot. We provide qualified sign language interpreters and other aids at no cost, and service animals are welcome. See Nondiscrimination and Language Assistance.

If you are not satisfied

You can file a complaint with the Office for Civil Rights:

U.S. Department of Health and Human Services, Office for Civil Rights
200 Independence Avenue SW, Room 509F, HHH Building, Washington, DC 20201
Phone 1-800-368-1019 · TDD 1-800-537-7697
Online: the OCR Complaint Portal

This statement was last reviewed on September 30, 2026.